These Terms of Service ("Terms") govern your access to and use of Email Visibility (the "Service"). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms. If you do not agree, do not use the Service.
Email Visibility is in active development. Features, pricing, and availability may change. We'll do our best to communicate material changes in advance.
Email Visibility is software that connects to your team's email accounts (with your authorization) to surface quote response times, classify customer correspondence, and generate sales pipeline analytics. The Service may be modified, updated, or discontinued at any time. We make no guarantees regarding availability, functionality, or performance.
The Service is intended for business users 18 years or older. You are responsible for ensuring that anyone accessing the Service through your account is authorized to do so and meets eligibility requirements. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
The Service requires you to connect one or more email accounts (such as Google Workspace or Microsoft 365) through standard OAuth authorization. By connecting an account, you represent that you have authority to do so and that the connection complies with your organization's policies and applicable law. You may revoke access at any time through the Service's settings or through your email provider's admin tools.
Our handling of data accessed through these connections is described in our Privacy and Data Policy, which is incorporated by reference into these Terms.
You agree to use the Service lawfully and responsibly. You will not:
You will not provide protected health information, payment card data, government-classified information, or other regulated sensitive data through the Service without a separate written agreement.
"Inputs" means email content, contact data, account configuration, and any other data we access or you provide through the Service. You retain ownership of your Inputs. You grant us a worldwide, royalty-free license to use, process, store, and analyze your Inputs to provide and improve the Service, subject to our Privacy and Data Policy.
"Outputs" means classifications, response time metrics, pipeline analytics, summaries, and other intelligence generated by the Service. Outputs are licensed to you on a non-exclusive basis for your internal business use. We retain ownership of the Service, our models, and the methods and aggregated insights derived from operating the Service.
We retain all rights, title, and interest in the Service, including the software, models, methods, design, and underlying technology. Nothing in these Terms transfers ownership of the Service to you. Any feedback or suggestions you provide regarding the Service may be used by us without compensation or attribution.
The Service may be offered free of charge during early access periods or under specific trial arrangements. Paid plans, if applicable to your account, will be billed according to the pricing and terms presented at signup or under any separate written agreement. Fees are non-refundable unless stated otherwise. We may change pricing on reasonable notice; continued use after the change takes effect constitutes acceptance.
THE SERVICE USES ARTIFICIAL INTELLIGENCE, WHICH IS INHERENTLY IMPERFECT. CLASSIFICATIONS, METRICS, SUMMARIES, AND OTHER OUTPUTS MAY CONTAIN ERRORS OR INACCURACIES. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING ANY OUTPUTS BEFORE RELYING ON THEM. THE SERVICE IS NOT INTENDED FOR MEDICAL, LEGAL, FINANCIAL, SAFETY-CRITICAL, OR OTHER HIGH-STAKES DECISIONS. WE MAKE NO REPRESENTATIONS REGARDING THE ACCURACY, COMPLETENESS, OR SUITABILITY OF ANY OUTPUTS.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE MAKE NO REPRESENTATIONS REGARDING COMPLIANCE WITH ANY SPECIFIC LAW OR INDUSTRY STANDARD; REGULATORY COMPLIANCE IS YOUR RESPONSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF THE THEORY OF LIABILITY. OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) FEES YOU ACTUALLY PAID FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).
These Terms remain in effect while you use the Service. You may stop using the Service and disconnect your email accounts at any time. We may suspend or terminate your access at any time if we reasonably believe you have violated these Terms or if continued access would be unlawful, unsafe, or harmful to the Service or other users. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and governing law — will survive.
We may update these Terms from time to time. When we make material changes, we will update the Effective Date above and, where appropriate, notify you through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law provisions. Any disputes arising from these Terms or your use of the Service will be resolved in the courts of Delaware, except where applicable law gives you the right to bring claims in your local jurisdiction.
If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions will continue in full force. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy and Data Policy and any separate written agreement signed by both parties, constitute the entire agreement between you and us regarding the Service.
Questions regarding these Terms may be directed to: support@emailvisibility.com
Own Your AI Inc.
Vancouver, British Columbia, Canada