This Privacy and Data Policy describes how we collect, use, store, and handle information when you use our services. By using our services, you acknowledge and agree to this policy.
We may collect information including: account and registration information; data, content, and materials accessed or processed through our services, including email data accessed through authorized integrations ("Inputs"); outputs, classifications, analytics, metrics, and insights generated through our services ("Outputs"); usage data and analytics; session information and interactions with our services; device and browser information; and any other information you provide or that we access through authorized connections.
We use collected information to provide, maintain, and improve our services; to analyze usage and optimize performance; to communicate with you; for research and development; and to develop, train, and improve our technology, including artificial intelligence and machine learning systems. We may derive insights, analytics, and aggregated data from your information for any lawful purpose.
Data provided under separate Statements of Work or Master Service Agreements is governed by those agreements.
All Outputs generated through our services — including classifications, response time metrics, pipeline analytics, trend data, aggregated statistics, and any other derived intelligence — are our property. We may use, analyze, aggregate, license, and derive further insights from Outputs for any lawful purpose without restriction.
We utilize third-party service providers, including artificial intelligence providers, cloud infrastructure, and other technology services, to deliver our services. Your information may be processed by these providers as necessary to provide our services. We are not responsible for the practices, availability, or actions of third-party providers.
We may share information with third-party service providers necessary to deliver our services; as required by law, legal process, or government request; to protect our rights, property, or safety; or in connection with a merger, acquisition, or sale of assets.
Your information may be stored and processed in various jurisdictions as necessary to provide our services. We implement commercially reasonable security measures but cannot guarantee absolute security. No method of transmission or storage is completely secure.
We retain information as long as necessary to fulfill the purposes described in this policy, or as required by law. Following termination of services, we may retain or delete information at our discretion.
We use cookies, analytics tools, session tracking, and similar technologies to collect usage information, improve our services, and for security purposes. By using our services, you consent to this data collection.
Email Visibility's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
When connecting Google Workspace, we request the following OAuth scopes:
| Scope | Purpose |
|---|---|
gmail.readonly | Read email content for classification and response tracking |
admin.directory.user.readonly | List organization users to identify mailboxes |
openid, profile, email | User authentication |
Data obtained directly through Google Workspace APIs is used to provide and improve user-facing features of our service. Specifically:
You may revoke Google Workspace access at any time through the Email Visibility settings, the Google Admin Console, or by contacting us.
Depending on your jurisdiction, you may have certain rights regarding your personal information. Contact us with any questions or requests regarding your information.
WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR USE OF OUR SERVICES OR ANY MATTER RELATED TO THIS POLICY. THIS LIMITATION APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW.
Our services are not directed to individuals under 13 years of age.
We may update this policy at any time. Changes are effective upon posting. Your continued use of our services constitutes acceptance of the updated policy.
This policy and any disputes arising from it are governed by the laws of the State of Delaware, USA, without regard to conflict of law provisions.
Questions regarding this policy may be directed to: support@emailvisibility.com
Own Your AI Inc.
Vancouver, British Columbia, Canada